Information we Collect

Through your interactions with Exzel IT Consulting websites, Exzel may collect personal data that identifies or relates to an identifiable individual.

Personal data is information collected through your interactions with and use of the websites. Personal data does not reveal your specific identity but could link back to you when combined with other data.

Personal Data may include online and offline interactions and could consist of the following information *not exhaustive

• Name
• Email Address
• Country
• Customer Number
• Company Name
• Company Address
• Mobile Phone Number
• Customer Account Number
• Organization Type
• Job Title
• IP Address

We use this personal data to fulfil your purchase and/or register your contact us query. If you sign in with an account on Exzel IT, any purchase and/or registration data will be added to your Exzel Account.

If you purchase Exzel IT products/services as a 'guest', we will use your purchase and registration data to fulfil your purchase but will not add the information to your Exzel IT Account.

Promotional Communications Data

You can choose to sign up for marketing and promotional communications. When you sign up for marketing and promotional communications, we will capture the following personal information

• Email Address
• First Name
• Last Name
• Company
• Address
• City
• State
• Country
• Job Function
• Business Phone Number

We may collect this through interactions with Exzel IT, websites, mobile apps, emails you have clicked and opened, or any interactions with our employees during their promotional campaigns.

We will use this Personal Data to send promotional communications about Exzel products, services, events and promotions based on your preferences.

Exzel IT may contact you with promotional communications via email, SMS, or in person based on your consent if Exzel IT has a legitimate interest in doing so. To tailor the communications to your preferences and behaviours, we may analyse and combine all information associated with your account data and interactions with Exzel IT.

We may also use this information to create market segments to demonstrate which of our products and services users are interested in and track the success of our marketing campaigns.

Visitor Experience Data

We use the Personal Data we have collected from you while you have been using Exzel IT Products/Services; we do so solely for analytical purposes and to improve our Products/Services to enhance your user experience.

We also do this to have a complete overview of the category our audiences are interested in. This processing is based on Exzel's legitimate interest in improving our websites and our products and services.

Sensitive Personal Data

Exzel will not seek to collect sensitive personal data from you.

Sensitive Personal Data includes (not exhaustive)

• Racial or ethnic origin
• Physical or mental health and religious beliefs

Therefore, we only collect sensitive personal data when you have deliberately made it public. Once Exzel IT has processed this data, you will have the same rights as detailed below.

Cookie Policy for Exzel IT Consulting

This is the Cookie Policy for Exzel IT Consulting:
The policy outlines:
What information cookies collect

• How we use it
• Why storing these cookies may be essential
• How you can manage or prevent cookies from being store

What Are Cookies

Cookies are small text files placed on your device. Cookies help analyse web traffic and personalise your web experience by remembering your preferences.

The web application can tailor its operations to your needs by gathering and remembering information about your preferences.

Cookies may collect personal data such as your username and password, such as when you select "Remember me" when logging in to a website.

How We Use Cookies

Primarily, the cookies set by the website owner (in this case, Exzel IT Consulting) are called "first-party cookies".  These cookies are required for technical reasons for our information channels to function and are referred to as "essential" cookies.

Other reasons we use cookies on our websites are for

• Security purposes
• To tell us whether you have visited the website before
• To remember your language preferences
• To personalize your experience on our websites and enhance your experience by saving your preferences when you visit our website.
• To allow our company to gather analytical data on our websites

 Disabling Cookies

You can choose to accept or decline cookies. Although most web browsers will automatically accept cookies, you can modify your browser settings to decline cookies.

Please note that disabling or rejecting cookies may impact certain functions and services because the website may not be able to recognize and associate you with any of your accounts.

Prices

All prices are in New Zealand Dollars unless otherwise stated. All prices (unless specified) exclude New Zealand Goods and Services Tax (GST)of 15% & freight. All prices are subject to change without notice (Error & Omissions Excepted).

Ownership

Ownership of products purchased does not pass to the purchaser until payment in full.

Agreement

Exzel IT Consulting agrees to sell and the Customer agrees to buy the products or services ordered through Exzel IT Consulting.

Acceptance

By placing an order for products or service request through Exzel IT Consulting, you are deemed to accept the all said Terms and Conditions of trade.

Stock Availability

All products for sale are subject to availability. Errors and omissions excepted. We cannot guarantee that certain products will always be availablewhen you place your order, but if your order cannot be filled immediately you can withdraw your order. Exzel IT Consulting reserves the right to limit the number of sale items purchased per customer.

Pictures

Pictures of products are for illustrative purposes only, actual product may differ.

Website Security Disclaimer

While  Exzel IT Consulting strive to maintain the highest security standards, we cannot guarantee the complete security of our website. We are not liable for any security breaches or issues that may affect visitors/ purchaser. The visitors/purchaser deems an acceptance to our scope of service and all siad Terms and Conditions of Trade.

Warranty

All products purchased from Exzel IT Consulting are covered by 3 Months to 1 year Return to Base Hardware warranty with original invoice. Exzel IT Consulting will only provide warranty service in respect to products which were supplied by us.

Exzel IT Consulting will not be liable for any loss, damage or injury to the purchaser or to any other person or to the property of the purchaser or any other person arising out of the use or possession of the product.

Tampering or unauthorized use voids the warranty.

Software related problems are not covered by warranty.

 Delivery

We will make every effort to ensure the delivery of products or services is on time but will not be liable for any loss or damage arising in any way from any delay in the delivery.

All claims for shortage or damage during delivery must be made to the carrier within seven days of the date of delivery.

Your order is charged in full at the time your order is placed. Please ensure the delivery address and the receiver's name for your order is accurate and complete as we are unable to change any details once the order has been placed. We use a Signature Required Delivery Service. Please ensureyour delivery address is one that will be attended during week days.

We will endeavour to supply all orders placed via this site. If the product you ordered is currently unavailable or no longer available, our Customer Support Team will contact you to let you know of the cancellation or delay of your order.

 Shipping Cost:

The web site will automatically calculate the freight charge based on the weight and quantity of sold items. However, this freight charge is an estimate only and will be confirmed at the point of despatch.

Return & Refund Policy

Exzel IT Consulting is not required to give you a refund if you have changed your mind about a purchase, but we might swap the item or give you a credit for your next purchase.

All returns are subject to a minimum 20% restocking fee and must be within Seven (7) days of purchase and in saleable condition.

Bank charge is not refundable for returns of products purchased by credit card.

Shipping Cost is not refundable for returns of products purchased.

Software Products cannot be returned if opened unless it is faulty.

Pick up Conditions

If you have placed an order and have partly or fully paid for the product(s) to be picked up, please provide Exzel IT Consulting with proof of payment and your photo ID if you are collecting the product(s).

Liability

In no event will Exzel IT Consulting be liable to any party for any direct or indirect consequential damages for use of this website including but not limited to, any loss of data, lost of profits or business interruption.